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MADE & HOSTED IN GERMANY
ISO 27001 CERTIFIED, BSI C5

Password Reset

Your password can be reset at any time. However, as your password is used to log in and decrypt end-to-end encrypted rooms and direct messages, the rooms must be unlocked by another room member after the reset if you do not have access to the individual passwords of the rooms/direct messages.
Important: Personal rooms for which the end-to-end encryption has been activated can only be decrypted using the individual room passwords once the password has been reset. If the room passwords are not available, these rooms and the data they contain are no longer accessible!
What are room passwords and where can I find them?

Please enter your email address below and we will send you a link to reset your password.

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